With support from Flood Re, insurers will be able to provide insurance and maintain affordable pricing on their policies even after a claim

Claims will continue to be handled by individual insurers.  If customers need to make a claim then they will need to contact their insurer directly and all valid claims will be paid by the insurer to their customers as usual.

Flood Re will interact with each insurer who has chosen to pass flood risk to it and will reimburse insurers for any valid claims paid out to its customers.