Purpose

The FTC Business Insights Manager will support the business in building collective understanding and will be central to the development and implementation of automated cross-departmental dashboards and the underlying processes. The FTC Business Insights Manager will also be supporting wider projects to deepen business understanding such as enhanced portfolio analyses, detailed analysis of policyholder and insurer behaviour and continuous improvement to activity such as future improvements to the Flood Re event response process.

The role will involve collaborating with stakeholders to understand how the data insight developed within the actuarial team can be leveraged to support wider business insights. Enhancing this understanding with additional data sets to deliver sustainable and insight driven tools and dashboards. The manager will be using their skills and experience to deliver these tools as part of an integrated Flood Re Actuarial Team and to act as both an advisor and key point of contact for members of multidisciplinary project teams.

Longer term, significant emphasis will be placed on dashboards, tools and projects that support Flood Re’s long term objective of returning the market to risk reflective pricing.

Principal Responsibilities

• Be curious about all aspects of the company’s performance and lead in the strategic use and development of data (both internal and external) to gain insight and present industry assessments that shape future strategy.
• Collaborate with key stakeholders to identify and understand business needs for insights. Design and implement the pragmatic technical solutions (e.g. diagnostic dashboards) to support the business insights;
• Supporting the integration of data sources and leveraging the resultant capability to deliver insight and understanding;
• Eliciting, developing and answering the questions for Flood Re’s purpose and position in the market, both internally and externally;
• Technical support for the ongoing maintenance and development of the end-to-end SQL reserving process;
• Proactively recommend improvements to existing processes that will better meet the needs of the business across, providing support/advice to other areas of the business to meet company objectives;
• Take ownership of agreed deliverables consistent with skills and experience and work with relevant function leads and project managers to propose project plans with clear milestones and timelines;
• Collaborate with others to produce, review and update documentation as appropriate to clearly reflect newly developed processes and enhancement of existing processes delivered through project work;
• Work with line manager to identify own learning needs and develop a relevant plan to stay abreast of new developments and trends in actuarial reserving and household insurance, including attendance at relevant market events and workshops.

Knowledge and Experience

• Experience of analysis and development of insight in a commercial (ideally insurance) setting driving business agenda through use of data;
• Degree in numerate subject or computing (e.g. Applied Maths, Statistics/Actuarial, Computer Science, Engineering, Physics);
• Good knowledge of at least two programming languages, with evidenced experience of hands on delivery of projects using SQL;
• Excellent communication and relationships building skills;
• Evidenced application of strong problem solving skills and attention to detail;
• Delivery focussed.